Open Letter of Appreciation
A serviced property is one which provides amenities for daily use so as to be as convenient as possible for its occupier.
Most offer shared facilities such as a swimming pool, tennis court, gym and other leisure facilities.
After conducting a survey, we noticed that the 3 areas that test the efficiency of serviced properties are the following:
1. Security
In most cases, security is outsourced to established security companies. Security services that would be offered include:
- Physical Security Enhancement
- CCTV
- Estate Security
- Perimeter Security Systems
- Access Control System
2. Electricity
Electricity is often the first thing potential occupiers want to know before even considering a serviced property.
They want to know whether the property has 24/7 electricity and if not what are the running hours. Most residences that do not provide a 24/7 electricity service have running hours from about 7am till 10am and 6pm till 1am on the weekdays and long hours if no 24 hours on the weekends.
Generators
There should be at least one generator with a suitable KVA in order the carry the electrical load for all apartments. In apartments where electricity is 24/7, two generator may be needed. One to be used during the day, and the other, at night.
Check meters
Check meters are great for billing user efficiently.
3. Management and Maintenance
It is vital for serviced properties to have an on-site facility manager who is responsible for the day to day running of the estate’s operations. Some of his activities include:
- property transactions (buying and selling)
- organizing repairs and maintenance
- project managing building and renovations
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